If a product is defective we will replace it or refund the purchase price. All replacements/refunds must be requested within 15 days of merchandise receipt.
Return & Refund Policy
Thank you for shopping at ‘Ekahi Design.
If you are not entirely satisfied with your purchase, we’re here to help.
You have 15 calendar days to return an item from the date you received it.
All replacements/refunds must be requested within 15 days of merchandise receipt.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping
costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.
Contact ‘Ekahi Design808-747-2829
We are open 9 – 4 EST Monday through Friday and Saturday 10 – 2 EST